Experience the difference: Arelion's unique culture with first-time-right approach, enabling seamless Service Delivery and industry’s highest first-line resolution rates.
Arelion offers something different, and it all starts with a unique culture - a culture that cares. It has helped us to create an effortless experience and an industry-leading Net Promoter Score.
We are a dedicated team responsible for delivering network-related orders across multiple product portfolios and technologies. Our primary focus is to ensure a seamless Customer Experience by providing concise communication throughout the delivery cycle. Our processes are aligned with measurable and transparent lead times to guarantee that we deliver right first time – every time.
We've made it our mission to share as much information with our customers as we can. My Arelion portal gives you full access to the services you buy, and a comprehensive view of your underlying service performance. The portal uses the same Open APIs as our customers, and we're continously adding more data to our Open APIs. Stay on top of your service inventory, ongoing and past deliveries, support cases, network disturbances and upcoming planned works, all in one place.
Arelion Customer Support Center (CSC) comprises of highly trained and experienced technology professionals, with in-depth technical knowledge. They work within a customer-centric service environment, applying their profiency and trouble-shooting expertise, which continually leads to high first-line resolution rates, far above our industry peers. Our global customers recognize our CSC as Customer Care champions; their contructive feedback has helped us win a series of awards and accolades.
Multi-cloud adoption leverages the unique value proposition of different cloud providers. To do this successfully, though, complex connectivity solutions towards the various cloud providers should be avoided. Only then can best possible infrastructure for developers and DevOps teams be realized.
For the most demanding end-users in the world, G-Core Labs set out to build the most advanced content delivery network in the world. But to do it, they would need to balance high-performance on a massive scale with the flexibility to adapt to unpredictable growth and demand.
Founded in 2001, Ankama, the online gaming production company and one of France’s top digital companies, has been a long-standing Arelion customer. The company chose to use Cloud Connect to help with full-migration to AWS.
Discover how we helped a global bank elevate its operations in Europe and US with an integrated global connectivity solution that delivers smart, predictable performance – with the granular visibility and centralized control it needs.
Read more about our customer case where we helped a global pulp and paper manufacture to solve some crucial issues related to the insufficient network capacity providing a reliable and adaptive WAN underlay solution.
Expert knowledge and invaluable insights to help you navigate your digital journey.
A series of guides about the Internet and other fundamental networking concepts, services and technology.
Check out our expert hosted webinars diving deep into the latest topics within connectivity.
The world of networking has never been more exciting. Today, the Internet and network services play a critical role in our lives - individuals and businesses alike.
Our thoughts and deeds. From industry trends to geeky networks stuff.