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Build your private core network

Successful enterprise networks begin with a dependable underlay. Our #1 ranked global Internet backbone ensures a direct route between your critical content and end-users and provides the dedicated network services to support the backbone of your business.

The enterprise challenge

It can be difficult to navigate the sea of network providers, services and solutions. And with unique network challenges, building both a reliable and future-proof connectivity platform from a suite of standardized connectivity components can seem like mission impossible. 

Customer network requirements

  • High-capacity network for future growth
  • High-performing solution with no interruptions
  • Reliable and secure solution when the core network backbone is the main fundament from a business continuity perspective
  • Professional overall network planning 
  • Flexible solution, easy to extend and upgrade when desired
  • Professional customer support with fast response time

Who it is for?

  • Organizations (operators and enterprises) searching for a high-performing network solution with a stable foundation for further network expansion 
  • Geographically spread, multi-site organizations requiring high-bandwidth availability 
  • Customers looking for a flexible network solution portfolio that ranges from small-scale Ethernet and IP-VPN bandwidth to large-scale Wavelengths solution
  • Companies who plan to build their own long-haul network without the digging costs for new infrastructure
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Enterprise-grade solutions for unmatched performance

As a well-established, industry-leading global carrier, our services adhere to stringent industry standards and our network is engineered to consistently deliver the mission-critical connectivity services necessary to keep not only businesses, but the world, connected.

  • Private network connections with a high level of security and reliability, connecting key national and international sites. Explore Ethernet
  • Secure public Internet connectivity, with additional features for privacy and network quality optimization features. Read more about our IP solutions
  • Robust and secure virtual private networks. Options include the provision of service ordering functions at customer premises using our off-net service extension (Arelion On-Prem). See Smart IP VPN.
  • High-capacity dedicated network connectivity (up to 400 Gbps) built on DWDM technology (Discover Wavelengths)
  • AI Direct – suite of products that can be tailor-made to meet just your connectivity needs

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Multiple Services over One Port

Simplify your setup by using a single port for multiple services—such as Internet, Cloud, and Ethernet connections. Customers can combine several products over 1GE, 10GE, or 100GE interfaces, maximizing existing infrastructure and reducing cross-connect costs.

Customer support

Our extensive industry track record and award-winning customer experience, where 80% of trouble tickets are resolved by frontline staff without further escalation, makes us the partner of choice for businesses everywhere.

Watch our video: Build your core network

"Receiving good customer care from our partners is an important part of delivering the best music experience to millions of users every day. (...) Arelion Customer Support Center always responds quickly to issues and act professionally. We are really happy that when something happens, we can count on Arelion CSC to do their best to resolve the issue as soon as possible."
The Network Engineering team at Spotify

    Our network

    Spanning 77,000 km and serving customers in 128 countries, our backbone extends across North America, Europe, and Asia. With fiber-up control, we deliver the scalability you need, whenever you need it - and a network experience so good, you won’t even know we’re here.

     

    Explore our interactive map to see our full coverage and make direct service inquiries - or download your own copy of our network map.

    Explore our interactive map

    Download Static PoP Map

    Chose your region to easily access the static PoP Map.
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    Learn more about building your core network

      Empower your experience with My Arelion

      Service Operation
      Connect to the cloud

      Buy Cloud Connect, IX Ethernet Connect and Ethernet Private Line online directly in the portal. Add DIA and Smart IP-VPN on top of your installed On prem connectivity services.

      Security
      2FA for enhanced account security

      The introduction of Two-Factor Authentication (2FA) when accessing the tool provides an additional layer of security for your account.

      Service Operation
      Self-serve your data via Open APIs

      Seamlessly integrate and manage your data with our expanding open APIs. Access usage data, support tickets, planned works (including the NANOG/BCOP APIs),  alarms, services, and invoices. Order services via system integration. Remain in control with self-management and co-management options.

      Service Operation
      Track your data

      Track your usage data in the portal. IP, Ethernet, Cloud Connect, IX Connect, DDoS, IoT, On Prem, GRX and DRX are currently supported. We are continously adding more services.

      Service Operation
      Are you a voice customer?

      Create roaming relationship requests and submit your IR 21s.

      Account Administration
      Administrate your information

      Administrate your service contacts and billing information. Get notifications, and provide additional technical information needed for configuration of your ordered services.

      Account Administration
      Manage financial details

      Download your invoice pdfs, view Statement of Account and export to Excel or CSV.

      Account administration
      One login to all your data

      View all your companies at the same time, or navigate between your different companies.

      Account administration
      Are you a reseller?

      Use the global "My Customer" filter to view services, cases, planned works, disturbances and usage data from a customer perspective. Add your own customer reference to prepare for system integration.

      Customer Support
      Personal communication

      Chat with our award-winning support team or raise a case and keep all conversations in one place.

        Learn more about My Arelion customer portal and how to get an account
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        How we support enterprise needs

        Service excellence

        We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave - a testament to our unwavering customer service.

        Service delivery experience

        By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.

        The only thing we do
        Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.

          Service delivery journey

          The Arelion “first-time-right” approach provides a simple, transparent, and informative service delivery experience. Our service delivery process involves four steps, managed from start to turn up by your service delivery manager.

          Industry specific solutions

          Tailor-made network solutions, founded on four common pillars: security, resiliency, flexibility, and scalability.

          Sustainability

          Arelion take responsibility for people’s wellbeing, our planet and sustainable business. Our sustainability agenda is a natural part of Arelion overall strategy. Read more about connecting a sustainable future.

          Why Arelion?

          • 70% of Internet routes are directly served by Arelion’s global backbone, AS1299
          • 95% of end-users in the US and EU are within one hop of AS1299
          • 8/9 of the world’s most valued brands are served by Arelion network
          • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
          • 350+ PoPs globally
          • 77,000 km of our own optical fiber assets

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