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International Messaging Services

Direct, high quality and secure access to Mobile Network Operators for terminating alerts, marketing messages, and sending notifications and OTP codes

Direct access
Seamless customer experience
High availability

Arelion Messaging Hub

A single, secured interconnection to the Arelion Messaging Hub gives SMS providers, aggregators and enterprises access to direct termination to an ever-increasing number of operators worldwide.

One-stop shop for Telia operators

Through our strategic partnership with Telia Company, the Arelion Messaging Hub is the primary aggregation point for international messaging termination to all Telia Company affiliate networks. Reach over 20 million subscribers via direct routes with the highest quality for a seamless customer experience.

Advanced Monetization services

The Arelion Monetization service helps MNOs to combat all types of fraud associated to Messaging traffic with an immediate effect on service quality.

The Managed Firewall service combats illegal traffic termination and unlocks the true potential of existing A2P SMS traffic, driving additional growth with VAS.

High quality as standard

The Arelion Messaging Hub has been designed with the same high service standards at the core of all our products and services, including 24/7/365 customer care, dedicated account management and pre-sales support.

Extended service coverage

Through our network of official routes with trusted partners, the Arelion Messaging Hub provides extensive global coverage to satisfy ever-increasing customer demand. Our strategic partnerships are restricted to direct connections to mobile networks, allowing us to provide stable, competitive yet transparent pricing allied with our first class technical setup.

A2P Use Cases

Direct connection for enterprise customers

The Arelion Messaging Hub provides official direct traffic termination for Telia Company MNOs, eliminating the need for multiple providers in order to terminate traffic into Arelion networks. 100% of the traffic is sent directly to the Telia Company MNOs, preventing any traffic manipulation and the associated poor quality performance. This positions Arelion as the best solution provider for A2P termination for major enterprise customers

Mobile number portability with high precision

Number portability can very often give rise to termination issues. Arelion avoids these issues by querying official databases to identify ported numbers to ensure accurate termination to the correct MNO. Our number portability database refreshes on a daily basis to minimize the risk of termination failure to ported numbers

Want to get in touch with us immediately? Contact our Customer Support and they’ll put you through the right contact.

Call us anytime at

+46 (0) 771 191 170

Or email us

support@arelion.com

Toll-free numbers

Toll-free numbers

“We leverage the Arelion Messaging Hub for regional A2P SMS termination because of their ability to remove the complexities of multiple contracts, which enables us to scale faster.”

Andrea Giacomini – CEO Mitto

“Thanks to Arelion's A2P Messaging Hub Services, we at Tata Communications are now able to access an even more reliable and secure direct connectivity into the Arelion properties in the Nordic countries and Baltic regions. Compared to multi-hop routes, Arelion’s new hub offers us superior quality and customer service. Wishing the Arelion team all the very best in this new endeavour.

Anurag Aggarwal, Director - Messaging Services Tata Communications Limited

“Arelion is a valuable and reliable partner for international A2P messaging. Arelion provides high quality messaging services and helps Telia Company to evolve the messaging business.“

Mats Törnström, Commercial Product Manager, Collaboration and Messaging Telia Company
Technical highlights
Features
Support to multiple charsets
Binary and concatenated messages
Active Mobile Number Portability ensures delivery to the correct MNO
SMPP 3.3, 3.4 and 5.0, SS7, SSL and HTTP
Proactive performance monitoring and 24/7/365 customer support
High Speed messaging
Direct GUI access for suppliers and customers for statistical and financial reports
Security highlights
Features
Real-time delivery receipts (DLR) 100% based on MNO’s response
Message obfuscation for high content protection
Interconnection over secure VPN or SSL
Fully compliant with GDPR and EU policies

A2P in 30 seconds

What is Application-to-Person (A2P) SMS messaging and why Arelion? Our company provides high quality messaging services with direct access and termination rate of almost 100%. See more. 
 

Messaging Hub news

Arelion meets your A2P requirements through our professional A2P SMS services. Learn more about the benefits of our International Messaging Hub based on a robust cloud-based platform and technology behind it. Read the blog and watch the webinars with our experts.

International Messaging Services - A2P

Frequently asked questions

How can a customer connect to Arelion A2P platform?

We offer several options that can be used: SMPP 3.3, 3.4 and 5.0, SS7, SSL and HTTP.

How can a customer get extra secure connectivity?

Arelion has always customer security in focus. We support interconnection over secure VPN or SSL.

What are your support obligations?

Arelion offer a proactive performance monitoring and 24/7/365 customer support.

Do you support number portability?

Yes. Number portability can very often give rise to termination issues. Arelion avoids these issues by querying official databases to identify ported numbers to ensure accurate termination to the correct MNO. Our number portability database refreshes daily to minimize the risk of termination failure to ported numbers.

Can you describe Arelion's A2P services in short?

A2P SMS — one and two-way messaging services for notifications, alarms, 2FA and critical alerts are a continuously growing market in almost all business segments. Our messaging platform is tailor-made for SMS business requirements. With a single connection to our centralized SMS hub, Arelion provides A2P delivery across multiple Mobile Network Operators (MNO). Additionally, Arelion operates and manages the official Telia Company's A2P Hub for SMS termination.

Why is Arelion best to reach Telia Group mobile operators?

Arelion (former Telia Carrier) is the official international service provider for Telia Company, being part of the Telia Group till 1st June 2021. Arelion provides a centralized A2P messaging hub for all Telia Company home and partner markets. The strategic partnership between the companies positions the hub as the primary aggregation point for international messaging termination to all Telia Company affiliate networks, giving a seamless customer experience from start to finish.

How does Arelion choose its A2P routing?

Conditional routing gives us full control of every single SMS, with routing based on sender ID, CLI, content, destination, and quality. Through our best-in-class testing and analytical systems to detect illegal termination and with the application of SMS firewalls to bolster security, we are working to raise the bar in message service quality to better suit the requirements of the enterprise market. Additionally, our status as an SS7 carrier provides superior visibility and protection to MNOs. Arelion is fully dedicated to provide 100% direct routing to the Mobile Network Operators to guarantee high conversion rate to the SMS traffic.

What is Arelion’s reach list?

Apart of the countries where Telia Company holds its operations, Arelion is always trying to expand its reach. Please, contact your account manager to get the latest updated coverage list.

Does Arelion charge per delivered or submitted message?

We do charging per submitted message.

What are Arelion’s payment terms?

Our payment term is 30 days.

What is Arelion’s price change notice time?

The price change notice time is 7 days.

Which legal entity do Arelion prefer signing with?

Arelion uses Telia Carrier AB, but we can sign with most customer legal entities.

What documents does a new customer need to sign?

A new customer needs to sign Master Service Agreement (MSA Messaging) and a Service Order Form (SOF).

Do you charge a fixed fee for being able to terminate messages to your footprint?

No, we charge per submitted message.

Which VAS services related to Messaging do you provide?

We provide following VAS services: Virtual mobile numbers, A2P Monetization for Mobile Network Operators, High Speed Messaging and Obfuscation.
Arelion is constantly working to improve its service portfolio. Please, contact your account manager to get the latest news about it.

How does Arelion handle GDPR?

Arelion is fully compliant with GDPR and EU policies.

Did you know our IP backbone is ranked #1 worldwide?

  • World's #1 IP backbone
  • Award-winning customer service
  • 350+ PoPs in 35 countries 
Want to get in touch with us immediately? Contact our Customer Support and they’ll put you through the right contact.

Call us anytime at

+46 (0) 771 191 170

Or email us

support@arelion.com

Toll-free numbers

Toll-free numbers