Operating the world’s #1 IP backbone, with 350+ PoPs globally, gives us the scale to absorb a DDoS attack more easily than smaller networks. When a customer blackholes an attack, the remainder of Arelion’s network preserves their network integrity by cushioning the impact with our high-capacity global network infrastructure and robust peering agreements.
An industry leading NPS score, fast delivery and full-service visibility through the MyArelion portal are all unique benefits of the Arelion experience and we are fully resourced to act resolutely and quickly if an attack escalates beyond a customer’s ability to contain it. Our highly skilled and dedicated customer service team is always on hand to provide assistance when needed. More than 90% of our customer support engineers have university education in technology (33% have double degrees) and we have sustained 20% YoY NPS (customer satisfaction) growth over the past decade.
As a pioneer of global Internet route validation with our RPKI adoption, you can rest assured that we have the expertise to provide an industry-leading and dependable blackholing service.
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