Meet some of our qualified Customer Support team.
Since joining Arelion in 2021, I quickly realized that we play a vital role in connecting the world. I've been consistently impressed by the company's dedication to fostering a global culture, providing learning opportunities, and creating a great work environment. Arelion has truly empowered my career growth, offering new opportunities and embracing my development.
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I joined Arelion in 2022 after a decade in Telecom in India. As a stay-at-home mom for three years, I was initially nervous about balancing work and family life. However, Arelion's flexibility not only allowed me to spend more time with my family but also brought a sense of serenity to my work. At Arelion, my thoughts and opinions are valued and heard. In just a year as a Customer Support Engineer, I've learned a great deal. Working here means constant learning, avoiding stagnation and monotony.
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I specialize in network and communication infrastructures, and network security. My experience lies in customer support for fiber optic transmission systems and implementing secure, private end-to-end services. This has given me a deep understanding of technology and customer needs, while developing skills in problem-solving, communication, and customer service. At Arelion since 2022, as a customer support engineer, I prioritize providing fast and efficient support to restore services and ensure customer satisfaction.
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As a Team Lead at Arelion, I take great pride in being part of a driven, dedicated, and diverse team of engineers. We bring together years of top-notch technical expertise across various verticals in the Telecommunications domain. Our focus is on creating a balanced work-life environment that enables us to deliver exceptional tech support for our customers. Personally, I recently completed a master's degree in Nuclear & Particle Physics, driven by my passion for knowledge.
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