The backbone for bold retail

Retail moves in real time. Your network should, too. Arelion delivers high-performance connectivity for stores, distribution, clouds, and digital channels, with the confidence of a proven global backbone.

Industry challenges

Retail transformation is relentless. Customer expectations rise, margins tighten, and operations spread across physical and digital touchpoints. Connectivity must be consistent, secure, and ready for constant change.

Always-on experiences across channels

Checkout, mobile apps, loyalty, and eCommerce cannot slow down when demand peaks.

Edge and in-store complexity

More systems sit in stores and warehouses. Video, IoT, and analytics increase bandwidth needs.

Supply chain speed and visibility

Real-time inventory and fulfillment depend on reliable links between sites, partners, and cloud platforms. 

Cyber risk and transaction integrity

Retail is a target. Downtime and disruption are costly, and trust is hard to win back. 

Cloud performance without surprises

Retail workloads shift across clouds and SaaS. Performance must stay stable across regions.

    A resilient backbone for modern retail

    Retail leaders do not need more complexity. They need a network foundation that performs quietly, scales cleanly, and stands up under pressure. Arelion provides the backbone services that help retail teams modernize with control and confidence.

    Consistent connectivity across stores, data centers, and cloud
    • What retail needs: Retail networks must support thousands of endpoints and locations. They also need predictable paths into cloud and SaaS.
    • How Arelion helps: Arelion’s global backbone spans 80,000 km and supports customers in 129 countries. That reach helps keep connectivity consistent as you expand, consolidate, and move workloads between environments.
    Resilience built for peak trading and peak pressure
    • What retail needs: Seasonal peaks and promotions test every system. Retail needs resilience that performs during real events, not just on paper.
    • How Arelion helps: Our backbone is engineered for dependable performance at scale. We operate with disciplined processes that help reduce risk during incidents, maintenance, and major change.
    Capacity that scales with demand
    • What retail needs: Traffic spikes are normal. Store openings, new fulfillment models, and platform migrations can change patterns quickly.
    • How Arelion helps: Backbone scale provides headroom for growth in bandwidth and reach. It supports expansion without constant redesign
    Visibility and control for distributed operations
    • What retail needs: Retail teams need clear oversight across locations, providers, and services. They need faster fault isolation and more predictable operations.
    • How Arelion helps: The My Arelion portal gives visibility into services, support cases, network disturbances, and planned works. API access helps integrate service data into your operations.
    Security that protects availability and customer trust
    • What retail needs: Retail depends on uptime. Disruption impacts revenue, brand, and customer loyalty.
    • How Arelion helps: We support retail security strategies with network services designed for resilient delivery. DDoS protection can help maintain availability when traffic turns hostile.

    What customers say

    “Arelion is one of my favorite vendors because they are always responsive, willing to help & will always go the extra mile. They will always be my first choice.”
    Global Asian e-commerce company
    “Arelion is fast in implementation and customer service.”
    International clothing retailer
    “Haven't had any major issues since the day of installation.”
    European homeware retailer

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      Why enterprise teams choose Arelion – and keep choosing us

      Service excellence

      With a world-class Net Promoter Score (NPS) of 79, customers stay with Arelion because the experience is consistently excellent. We show up, take responsibility, and keep your network performing – day after day.

      Service delivery experience

      From order to operation, we take end-to-end ownership. Backed by local market knowledge and a global delivery organization, your service delivery manager helps ensure smooth implementation, clear communication, and predictable outcomes.

      Focused by design

      Since 1993, our organically grown fiber backbone has powered many of the world’s most demanding businesses. We focus on one thing: delivering scalable, resilient connectivity that enterprises can rely on. With extensive interconnection into major cloud on-ramps and key data center ecosystems, we can provide efficient routing with fewer hops – supporting predictable performance for cloud, SaaS, and global sites.

        One point of contact – service delivery

        Our service delivery team coordinates network-related orders across products and technologies. We don’t hand you over mid-way – our team stays accountable from order to operation until the service is fully delivered and operating as expected. You’ll have a clear point of contact and concise communication throughout delivery, supported by measurable, transparent lead times – so we deliver right first time, every time.

        My Arelion – customer portal

        My Arelion puts the information you need at your fingertips – services, performance, deliveries, cases, incidents, and planned works in one place. Secure access, including two-factor authentication (2FA), helps protect your account while making it easier to stay in control.

        Our network

        Spanning over 80,000 km and serving customers in 129 countries, Arelion’s backbone connects North America, Europe, and Asia. AS1299 (Twelve99) is ranked number one globally for connectedness, meaning it can reach more of the internet more directly than any other single network. For enterprises, that translates into fewer hops, lower latency, and fewer points of failure, helping cloud, SaaS, and global applications perform consistently. This is the backbone for bold enterprises.

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        Why Arelion?

        • 72% of Internet routes are directly served by Arelion’s global backbone, AS1299
        • 95% of end-users in the US and EU are within one hop of AS1299
        • 8/9 of the world’s most valued brands are served by Arelion network
        • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
        • 350+ PoPs globally
        • 80,000 km of our own optical fiber assets