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The backbone of your business

As an industry pioneer and one of the world's most experienced network providers, Arelion offers both public Internet and private connectivity solutions - a perfect combination of flexibility and security for global enterprises. Scroll down to find your solution.

Arelion Enterprise solutions

Businesses today deserve better: a stable and experienced network provider to keep them connected, with minimal disruption and maximum security. 

We ensure that our network, organization, processes and tools are optimized to deliver the highest levels of performance and support.

We are the only carrier to combine global network reach with a lean specialist organization focusing solely on connectivity, nothing else.

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Our network

Spanning 77,000 km and serving customers in 128 countries, our backbone extends across North America, Europe, and Asia. With fiber-up control, we deliver the scalability you need, whenever you need it - and a network experience so good, you won’t even know we’re here.

 

Explore our interactive map to see our full coverage and make direct service inquiries - or download your own copy of our network map.

Explore our interactive map

Download Static PoP Map

Chose your region to easily access the static PoP Map.
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Learn more about Enterprise networking

    Empower your experience with My Arelion

    Service Operation
    Connect to the cloud

    Buy Cloud Connect, IX Ethernet Connect and Ethernet Private Line online directly in the portal. Add DIA and Smart IP-VPN on top of your installed On prem connectivity services.

    Security
    2FA for enhanced account security

    The introduction of Two-Factor Authentication (2FA) when accessing the tool provides an additional layer of security for your account.

    Service Operation
    Self-serve your data via Open APIs

    Seamlessly integrate and manage your data with our expanding open APIs. Access usage data, support tickets, planned works (including the NANOG/BCOP APIs),  alarms, services, and invoices. Order services via system integration. Remain in control with self-management and co-management options.

    Service Operation
    Track your data

    Track your usage data in the portal. IP, Ethernet, Cloud Connect, IX Connect, DDoS, IoT, On Prem, GRX and DRX are currently supported. We are continously adding more services.

    Service Operation
    Are you a voice customer?

    Create roaming relationship requests and submit your IR 21s.

    Account Administration
    Administrate your information

    Administrate your service contacts and billing information. Get notifications, and provide additional technical information needed for configuration of your ordered services.

    Account Administration
    Manage financial details

    Download your invoice pdfs, view Statement of Account and export to Excel or CSV.

    Account administration
    One login to all your data

    View all your companies at the same time, or navigate between your different companies.

    Account administration
    Are you a reseller?

    Use the global "My Customer" filter to view services, cases, planned works, disturbances and usage data from a customer perspective. Add your own customer reference to prepare for system integration.

    Customer Support
    Personal communication

    Chat with our award-winning support team or raise a case and keep all conversations in one place.

      Learn more about My Arelion customer portal and how to get an account
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      How we support enterprise needs

      Service excellence

      We have a world-class Net Promoter Score (NPS) score of 72 and once our customers connect with us, they rarely leave - a testament to our unwavering customer service.

      Service delivery experience

      By taking full ownership from order to operation, and with local knowledge of the markets we serve, our global delivery team and your dedicated Service Delivery Manager work hard to ensure our services work seamlessly for you.

      The only thing we do
      Since 1993, our 100% organically grown fiber backbone has powered the world’s biggest brands. From startup to Fortune 500, we have the scalability, reach and reliability for your business to thrive.

        Service delivery journey

        The Arelion “first-time-right” approach provides a simple, transparent, and informative service delivery experience. Our service delivery process involves four steps, managed from start to turn up by your service delivery manager.

        Industry specific solutions

        Tailor-made network solutions, founded on four common pillars: security, resiliency, flexibility, and scalability.

        Sustainability

        Arelion take responsibility for people’s wellbeing, our planet and sustainable business. Our sustainability agenda is a natural part of Arelion overall strategy. Read more about connecting a sustainable future.

        Why Arelion?

        • 70% of Internet routes are directly served by Arelion’s global backbone, AS1299
        • 95% of end-users in the US and EU are within one hop of AS1299
        • 8/9 of the world’s most valued brands are served by Arelion network
        • 5 top cloud providers directly connected: AWS, Google, Azure, Oracle and IBM
        • 350+ PoPs globally
        • 77,000 km of our own optical fiber assets

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