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Manufacturer of Electronic Components

Read about our connectivity solution for a global manufacturer in the energy industry and see how we solved some of their major challenges related to network capacity, flexibility and reliability.

Reliable worldwide network connectivity

Arelion implemented a global connectivity solution for a multinational manufacturer of electronic components to serve the energy industry. The company chose Arelion for near-limitless network capacity, and an effortless customer experience.

Challenges

Global Network Consolidation with Future-Proof Scalability and Security

Key issues 

The customer was looking to consolidate its legacy multi-vendor network environment into an efficient, but flexible, global operation using a single service provider. Their legacy network had insufficient network capacity, limited flexibility and lacked scalability, which was a threat to future business growth.

Expectations 

A single point of contact and an effortless customer experience from a reliable network provider. In addition, the customer was looking for a state-of-the-art solution that provided future-proof network capacity. They also required a scalable solution to support ongoing market expansion, with a high level of redundancy and reliability. 

The Solution

Global connectivity and leading customer experience

Arelion provided the customer with a managed network, as well as professional services to 60+ offices stretching across more than 30 countries. Connectivity is delivered across Arelion’s own 67,000 km international fiber network, which connects 350+ points of presence and is one of the most extensive IP networks in the world. 

With fully owned and managed network infrastructure, Arelion is able to provide fast and reliable, always-on connectivity worldwide with a high level of security. This enables the customer to keep pace with planned growth and be ready for new platform integration and consolidation in the future. 

Following a successful partnership with Arelion, the customer was extremely impressed with the operator’s ability to provide reliable service in terms of network service availability, exceptional customer care with single point of contact and proactive fault management. Arelion’s offering was part of a wider Arelion’s WAN network package. The overall solution included Arelion component services such as IP VPN, Direct Access (DIA) and Cloud Connect

Outcome

Exceptional network connectivity for increased productivity and operational excellence

  • New WAN connection delivered and installed at more than 60 offices in 30 countries
  • New private network links were established for all locations from a single provider
  • Backup links were installed in 40+ locations
  • Greater redundancy and reliability were achieved, including redundant managed firewalls
  • Single, centralized support processes were provided
  • Advanced reporting was enabled for network service and application visibility
  • Quality of Service was implemented for voice, video and business applications 
  • Managed firewall clusters were delivered

Customer description

  • Industry: Manufacturing (energy)
  • HQ: EU
  • No. employees: 5.000+
  • Location: 60+ offices in 30+ countries
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